Emebet Birhanu Ayalew has been working as a cleaner in Dubai, UAE, for seven years. She worked for three years with Hala Al Sham Cleaning Service, where her responsibilities included greeting clients, ensuring all housekeeping equipment was used safely and effectively, maintaining cleanliness and tidiness in all allotted areas of the hotel, cleaning all bedrooms and corridors in line with company policy, dusting furniture, walls, machines, and equipment, cleaning windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees, moving and arranging furniture and turning mattresses, and adhering to all company policies and procedures.
For the past four years, she has been working as a cleaner for a European family in Dubai. Her job responsibilities include sweeping, mopping, washing, waxing and polishing floors, dusting furniture and vacuuming carpeting and area rugs, draperies and upholstered furniture, making beds, changing sheets and distributing clean towels and toiletries, attending to guests' requests for extra supplies, stocking linen closets and other supplies' areas, cleaning, disinfecting and polishing kitchen and bathroom fixtures and appliances, cleaning and disinfecting public areas such as changing rooms, showers and elevators, disinfecting operating rooms and other hospital areas, picking up debris and emptying trash containers, washing windows, walls and ceilings, reporting and storing lost and found items, providing basic information on facilities, and handling complaints. She speaks English, Arabic, and Amharic and holds an employment visa in the UAE.